FAQs

Frequently Asked Questions (FAQs)

Welcome to AM SOLE ! Here are answers to some of the most common questions our customers ask:

1. What type of products does Deezi offer?

AM SOLE specializes in premium handcrafted leather shoes, sandals, and chappals for men. Our products combine traditional craftsmanship with modern style and comfort.

2. Do you deliver across Pakistan?

Yes! We offer nationwide delivery to all major cities and towns in Pakistan.

3. How long does delivery take?

Orders are usually delivered within 3 to 5 working days, depending on your location. Custom or made-to-order items may take longer.

4. How much does shipping cost?

Flat Shipping Fee: PKR 200
Free Shipping: Free Shipping In All Over Pakistan.

5. What payment methods do you accept?

We accept:

Cash on Delivery (COD)
Bank Transfer
Easypaisa / JazzCash
Debit/Credit Card (via secure gateway)

6. Can I return or exchange my order?

Yes, we accept returns within 7 days of delivery, provided the item is unused, undamaged, and in original packaging.
For exchanges, please return the original item and place a new order. See our full Return Policy.

7. What if I receive the wrong or damaged item?

If your order arrives incorrect or damaged, contact us within 48 hours of receiving it. We’ll arrange a quick replacement at no extra cost.

8. How do I track my order?

Once your order is shipped, you’ll receive a tracking number via SMS or email. You can track your order on the courier partner’s website.

9. Are your products made with real leather?

Yes! All AM SOLE footwear is crafted using genuine leather, ensuring durability, comfort, and timeless style.

10. How can I contact customer support?

We’re here to help!

Business Name: AM SOLE

Business Number: +92 3297624210

Support: 24/7

Business Email: feelcomfort99@gmail.com

Business Address: Pakistan