At AM SOLE, customer satisfaction is our top priority. If you're not completely satisfied with your purchase, we offer a simple and clear refund policy.

1. Eligibility for Refund

We accept refunds under the following conditions:

• Defective or damaged products: If your watch arrives damaged or defective, you are eligible for a full refund.
• Incorrect items: If we send you the wrong product, we’ll offer a refund or exchange.

2. Refund Process

• To request a refund, contact us at feelcomfort99@gmail.com within 1 to 2 days of receiving your order.
• Please provide your order number, a description of the issue, and any supporting photos of the defect or damage.
• After reviewing your request, we will guide you through the return process.

3. Conditions for Returns

• Items must be unused and in their original condition with all tags, packaging, and accessories intact.
• Refunds are only issued once the returned product has been received and inspected.

4. Non-refundable Items

• Watches that show signs of wear or have been tampered with.
• Personalized or custom items (if applicable).

5. Refund Timeframe

• Once your return is approved, we will issue a refund to the original payment method within 7 to 10 business days.

6. Shipping Costs

• Free shipping applies to initial delivery, but return shipping costs will be borne by the customer unless the item is defective or incorrect.

7. Contact Us

For any questions regarding refunds, reach out to us at feelcomfort99@gmail.com

By placing an order, you agree to this refund policy. We may update this policy as needed, so please check back periodically for any changes.